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Thursday, October 29, 2015

Macbook: Keychain Issues After Changing Your Network Password

Since we have moved to a mixed device environment for our staff, one of the more common issues occurring is with the keychain when Macbook users change their DCDS password (this is a known issue from Apple when network passwords are tied to Active Directory.  There is a roadmap for a fix in future OS X updates).  If your password expired before you had a chance to change it or you did not follow the preferred method of changing your password provided in an earlier post then you may be encountering keychain popups.

To correct this, please follow these steps to update your keychain password:
  1. Open the Keychain Access: Hold down command and space together to bring up the spotlight search field: Type in Keychain Access
  2. From the Edit menu, choose: Change Password for Keychain "login"
  3. Type your original password in the current password field
  4. In the new password field, type the password that matches the current account password
  5. Re-enter the newer password in the Verify field, then click ok


If this does not work, then you will need to reset the password keychain entirely by following these steps:

  1. Open the Keychain Access: Hold down command and space together to bring up the spotlight search field: Type in Keychain Access
  2. From the Keychain Access menu (words Keychain Access at the top left near the apple), choose Preferences
  3. Click General, then click Reset My Default Keychain
  4. Authenticate with your current/new account login password
  5. Quit Keychain Access 
  6. Restart your computer


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